Welcome to Interview Ace! These Terms and Conditions ("Terms") govern your use of the Interview Ace website, mobile application, and services (collectively, the "Services") provided by Interview Ace Pty Ltd ("Interview Ace," "we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Cookies Policy, which are incorporated by reference. We may update these Terms from time to time, and we will notify you of any material changes. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
Interview Ace provides interview training courses, career coaching, resume writing services, and other related services designed to help individuals improve their interview skills and career prospects, particularly within the Australian job market. Our services are intended for personal and professional development purposes only and do not guarantee job placement or specific career outcomes.
To access certain features of our Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access to or use of your account.
Fees for our courses and services are as displayed on our website or communicated to you directly. All fees are in Australian Dollars (AUD) and are inclusive of GST unless otherwise stated. Payment is due at the time of purchase or as otherwise agreed upon. We accept payment via credit card, debit card, and other methods as indicated on our website. Interview Ace uses secure payment gateways to ensure the safety of your financial information.
Our refund policy is as follows:
All content provided through our Services, including but not limited to course materials, videos, text, graphics, logos, and software, is the intellectual property of Interview Ace or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any of our content without our prior written consent. You are granted a limited, non-exclusive, non-transferable license to access and use our content solely for your personal and professional development purposes.
You agree to use our Services in a manner that is lawful, ethical, and respectful of others. You may not:
We reserve the right to suspend or terminate your account if you violate these conduct guidelines.
To the fullest extent permitted by law, Interview Ace shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Services, including but not limited to damages for loss of profits, data, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or in connection with these Terms or our Services shall not exceed the amount you paid to us for the relevant services.
Our Services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our Services will be uninterrupted, error-free, or free of viruses or other harmful components.
Any disputes arising out of or in connection with these Terms or our Services shall be resolved through negotiation in good faith. If negotiation fails, the dispute shall be submitted to mediation in accordance with the rules of the Australian Mediation Association. If mediation is unsuccessful, the dispute shall be resolved by binding arbitration in accordance with the rules of the Institute of Arbitrators & Mediators Australia.
These Terms shall be governed by and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Victoria, Australia, for the resolution of any disputes.
We may terminate your access to our Services at any time, with or without cause, and with or without notice. You may terminate your account at any time by contacting us. Upon termination, your right to access and use our Services will cease immediately.
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
If you have any questions about these Terms, please contact us at:
Interview Ace Pty Ltd
Level 10, 500 Collins Street
Melbourne VIC 3000, Australia
Phone: +61 7 1563 5287
Email: legal@interviewace.com.au
These Terms and Conditions were last updated on 26 October 2025.